Frequently Asked Questions
Where is a current copy of the User's Guide?
I'm trying to join an iMeeting web conference, and having trouble starting or joining a conference. I'm using Vista.
When trying to log in, after entering the User Name and Password and hitting the Login Button, it won't continue.
Use the URL of http://portal.itdemocentral.com, without the "portal" portion of the address it won't access the authentication system correctly. You must also have javascript enabled in your browser.
I'm trying to schedule a demonstration, and the Start Time pulldown is empty.
I'm trying to schedule a demonstration, and the Start Time pulldown lists times twice.
I'm running Windows XP and visited a Web site with a Java applet and Internet Explorer told me I couldn't run it; what is going on?
Windows XP (the version of Windows XP which Microsoft began shipping in the Fall of 2001) shipped with the Microsoft java virtual machine (a piece of software that runs Java applets) as a Web-installable component of the product. Sun Microsystems brought a lawsuit against Microsoft in March, alleging that Microsoft's distribution of the virtual machine in Windows XP over the Web is unlicensed and constitutes copyright infringement. Microsoft believes that Sun is wrong about that, but rather than argue about it Microsoft disabled the installation of the Microsoft VM on Windows XP machines that didn't already have a Microsoft VM. As discussed in more detail below, Microsoft is now making the Microsoft VM available by distributing it as part of the upcoming Windows XP SP1. Any customer who faced this situation can load Windows XP SP1 by downloading it off Windows Update or ordering a CD through http://www.microsoft.com/windowsxp/pro/downloads/servicepacks/sp1/ordercd.asp and they will receive the Microsoft VM as part of the default installation of Windows XP.
How can I get the Microsoft VM now?
It is most likely that your system already has the Microsoft VM on it if you are running any operating system other than Windows XP. If you have Windows XP and your computers manufacturer did not preinstall the Microsoft VM, or you did not download the Microsoft VM from Windows Update or http://www.microsoft.com prior to July 10, your system may not have the Microsoft VM on it. To get the Microsoft VM, you will need to install Windows XP SP1.
But there is a quantity of sites where you can simply download the original Microsoft VM. See Microsoft VM download links for details.
Will the Microsoft Virtual Machine be part of Windows XP SP1?
Yes: it will be available in all SP1 releases.
You can switch between the Sun Java Virtual Machine and the Microsoft VM. The Sun JVM can be enabled and disabled without having to uninstall it. Switching back and forth between these Virtual Machines can be done through the Advanced tab in your Windows Internet Options Control Panel, OR by using the Java Control Panel. Hint: it's good to check both places.
Instructions for switching between the Sun JVM and Microsoft VM using Internet Options:
Open Control Panel by clicking Start->Settings->Control Panel
Open the Internet Options window by double clicking Internet Options
Click the Advanced Tab
Find the "Java (Sun)" item and check or uncheck the checkbox which says
"Use Java 2 v 1.4.x for applet (requires restart)"
Check or uncheck the box next to Microsoft VM
Save your changes by clicking the OK button
Restart the browser
Instructions for switching between the Sun JVM and Microsoft VM using the Java Control Panel:
Open the Windows Control Panel by clicking Start->Settings->Control Panel
Open the Java Control Panel by double clicking the icon labeled "Java Plug-in"
In the Java Control Panel, click the Browser Tab
Under the Browser Tab you will see checkboxes next to installed Web browsers.
Check or uncheck the checkbox next to the Web browser you want enable or disable from using the Sun JVM
Click the Apply button to save your settings
Restart Internet Explorer
